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Refund Policy


  • Participants who withdraw from a program, at least three weeks prior to the start date, are eligible for a full refund less an administrative fee of 10%.
  • Participants who withdraw from a program, within three weeks of the start date, are eligible for a refund less an administrative fee of 10% only if the spot can be filled by someone on the waitlist.
  • Refunds for extenuating circumstances will be determined on a case by case basis. Letter from doctor or hospital for medical.
  • Requests for refunds must be in writing (email or letter) and include: Name of the program, reason for the withdrawal, participant’s name, and address.
  • Refunds may take up to 4 weeks to process.
  • A refund forfeits the spot and cannot be transferred to another participant.  The spot will be offered to the next person on the wait list.